Yolanda Marcos, MD

Yolanda Marcos, MD
Marcos Medical Care 510 Med Court Suite 210 San Antonio, TX 78258
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Consumer Feedback

(99 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by frustrated xxx.xxx.187.245
May 09, 2012
Although I feel Dr. Marcos is a very competent and caring doctor, it's nearly impossible to get an appointment (or one with the same PA twice). Furthermore you'll always be waiting over an hour for anything. My typical in-office wait time was 70 minutes. I waited on hold for an hour for CT scan results after calling multiple times. This office has chosen quantity over quality. I suggest you find a different office should you want a reasonable level of service.
by steveo1380 xxx.xxx.98.31
May 01, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous
January 26, 2012
Did this provider answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider rush your appointment?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 03, 2012
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I was left in the appointment room by myself, but they eventually returned. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Tonya Hubley
December 14, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 03, 2011
Was this provider's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's staff friendly?
No, they were rude
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
July 13, 2011
I am always amazed at the level of service I receive. They completely surpass all my expectations. One of the first things I noticed about this business was efficiency of the staff. Dr Marcos was wonderful. She's attentive, knowledgeable and a pleasure. I highly recommend her.
by msgta444115
July 06, 2011
They have listened to me in the past and recommended treatments/analyses which have proven to be the right ones every time. I never have to worry that they'll back out or give up if a solution isn't reached. Wait times are short and I am usually seen within 30 minutes of my appointment. They are always prepared for my appointment and remember everything about me. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have plenty of staff that's very knowledgeable and qualified. Paperwork has never been a problem.
by bc
May 07, 2011
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