John Liu, MD

John Liu, MD
Waco Eye Assoc 321 Richland West Cir Woodway, TX 76712
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
Was this provider's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this eye care office?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
by Anonymous xxx.xxx.125.228
March 31, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider late to your appointments?
No, they were on time
Did this provider use excessive foul language?
No
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.176.19
October 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.14.7
June 19, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 06, 2012
Would you recommend this ophthalmologist to others?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
December 05, 2011
I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment.
When comparing them to others I have visited for the same condition, they are among the best I have seen. Their staff is very friendly and professional.
by Anonymous
September 02, 2011
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 15, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
August 09, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 04, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider show attention to detail?
Kind of, but not very much
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 30, 2011
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