Thomas Marks, MD

Thomas Marks, MD
Rockingham Orthopaedic Associates 44 Birch Street, Suite 305 Derry, NH 03038
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
December 08, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Would you recommend this orthopedic surgeon to others?
I Already Have
by Anonymous
November 29, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I was in awe at the level of service I received. Dr. Marks and his staff completely surpassed all my expectations and I will absolutely be going back. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Kristi D
October 05, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider give unbiased advice?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 22, 2011
Would you recommend this orthopedic surgeon to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
August 01, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
July 29, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have bad breath?
No I've never had any complaints
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
March 14, 2011
His bedside manner can be rough and he can be arrogant. I don't feel he ever took me seriously when I described my orthopaedic issues. So I switched physicians.
by mauri57
September 12, 2009
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