Patrick Gannon, O.D.

Patrick Gannon, O.D.
Jordan Creek Eye Clinic 7205 Mills Civic Pkwy ( Located inside COSTCO ) West Des Moines, IA 50266
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.82.190
July 05, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.181.16
June 27, 2013
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was the waiting area spacious?
Yes, extremely spacious
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.213.251
April 17, 2013
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.41.130
January 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.11.42
June 23, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. My whole family went to see Dr. Gannon for 7 years at COSTCO. He is best and accept our vision insurance too, We are blessed to have him. He also goes to our church.
by Barbara McDonald xxx.xxx.235.97
April 13, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 27, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 27, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 12, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider friendly?
Yes
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
March 13, 2011
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