Brentwood North Nursing, Rehabilitation & Specialized Health Care Center

Brentwood North Nursing, Rehabilitation & Specialized Health Care Center
Brentwood North Nursing, Rehabilitation & Specialized Health Care Center 3705 Deerfield Rd Riverwoods, IL 60015
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Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this provider's office clean?
Yes everything was neat and sterile
Would you recommend this nursing home to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 15, 2011
Did they follow up with you after your appointment?
Yes.
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
October 06, 2011
My grandmother has been a resident here for about 13 years. In certain ways this has been a benefit to us. Most of the staff knows her & our family. Over the years she has received the best care we have been able to provide for her. Our family has been please with the care she has received. Other wise we wouldn't have kept her here. Although we have to keep an eye on things, visit regularly & sometime bring matters to the staffs attention - I think that would be the case anywhere.
by Shannon
July 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 10, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
April 26, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 03, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Gregg
March 28, 2011
Did this provider use excessive foul language?
No
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
March 22, 2011
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