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Cherry Lane Nursing Center

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Cherry Lane Nursing Center
Cherry Lane Nursing Center
(24 Reviews)
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9001 Cherry Ln Laurel, MD 20708
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.210.175
July 25, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.201.204
June 06, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did you feel safe in this provider's care?
Absolutely Not!
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.224.6
April 22, 2013
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.48.22
February 03, 2013
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.124.201
November 23, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.124.201
November 11, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider have reasonable prices?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Karen Williams xxx.xxx.253.167
October 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.172.224
July 16, 2012
They paid attention to me and my questions were answered. Their staff was friendly enough, but they didn't go out of their way. I got an appointment quickly. I sometimes had to wait too long. They are expensive.

(This facility has a slightly above marginal rating for my family member who is longer term. This fact is depended on the change of nursing staff, sometimes it is great, patient is well taken care of. But, on several visits patient is not bathe or changed often enough and the smell is overwhelming.) If not that fact, this would receive 3 1/2 stars ...possibly 4.
Keep checking on your loved ones.
by Anonymous xxx.xxx.26.50
April 09, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
January 07, 2012
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Map and Directions
9001 Cherry Ln, Laurel, MD 20708