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Cook-Willow Convalescent Hospital Inc

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Cook-Willow Convalescent Hospital Inc
Cook-Willow Convalescent Hospital Inc
(16 Reviews)
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81 Hillside Ave Plymouth, CT 06782
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider answer all of your questions?
Yes
by Anonymous
July 27, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
July 06, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by me
July 06, 2011
Was this provider's office clean?
It was satisfactory
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
July 01, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
May 31, 2011
Did this provider answer all of your questions?
Some were answered
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
May 03, 2011
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Map and Directions
81 Hillside Ave, Plymouth, CT 06782