Emerson Convalescent Center

Emerson Convalescent Center
Emerson Convalescent Center 100 Kinderkamack Rd Emerson, NJ 07630
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
1.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
3 star average for Recommended
This place is so bad, they should be taken over by the State! There is a reason why they coined the phrase "getting away with murder," since what this place gets away with, is absolutely criminal! If there is any place where Elder Care REFORM in New Jersey needs to start, it's this place, and as it is also said, "Change begins with ME."
by Annie Eye xxx.xxx.87.42
April 06, 2019
I can't say enough about the excellent nursing staff and rehab staff at Emerson Health and Rehab Center. They were so attentive and truly made my mom feel secure and comfortable. My mom spent 3 weeks there in rehab and has never been better!! She still talks about the great food, fun activities, and how clean the place was! I recommend Emerson to anyone who needs to go to a rehab center!
by Michael xxx.xxx.174.126
December 03, 2014
Are you going to visit this senior care facility again?
Not if my life depended on it
Was this senior care facility easy to locate?
No, I couldn't even find it with my GPS
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did this senior care facility prominently display their credentials or business license?
Absolutely not! I don't think they have one!
by Suguey xxx.xxx.88.156
May 04, 2014
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did you feel safe in this provider's care?
No, I was scared
by anon xxx.xxx.205.204
October 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.6.166
August 16, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 12, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. They weren't careful at all, and I was in a lot of pain after my appointment.
by Mel
August 31, 2011
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