Lakeshore Villas Health Care Center

Lakeshore Villas Health Care Center
Lakeshore Villas Health Care Center 16002 Lakeshore Villas Dr Tampa, FL 33613
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Consumer Feedback

(26 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.68.125
March 26, 2013
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. The management is horrible and doesn't even care! They tell you what you want to here and never deliver! Staff turnover is outrageous! When I find a good staff member they are soon gone. I have been to this facility twice, The first time just 3 years ago I raved about them! From the administrator head nurse, managers and all other staff was warm, welcoming and helpful. This last time 1 month ago was negatively unforgettable! I would not send my dog there now for day boarding! I was always having to remind them who I am and what my circumstances are. They are the professionals!!! It was very frustrating. I was completely shocked at the amount of foul language they used. The police are always there for patient problems. Their facility was kind of gross. I was scared I was going to catch something from being in the facility or worse become a victim! I don't feel like I can count on them to care me or protect me!
by Patel family xxx.xxx.237.60
February 09, 2013
My mother is there now . We visited most of the health care/rehabilitative services in the area and this was the best one we found. Professional friendly staff, that tries to meet all your needs. So far we are very happy. The family of Eloise Blanton
by Blanton family xxx.xxx.153.187
January 14, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.216.64
October 16, 2012
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider use excessive foul language?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Mike Lancaster xxx.xxx.47.91
October 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.97.226
August 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.2.212
April 30, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.11.218
March 18, 2012
Does this provider use current and safe equipment?
Yes
by Anonymous
January 04, 2012
Was this provider's office too loud?
No, it wasn't too loud
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
December 07, 2011
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