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Monterey Care Center

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Monterey Care Center
Monterey Care Center
(21 Reviews)
3929 Hoover Rd Grove City, OH 43123
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.199.110
January 13, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.105.61
March 05, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Are you going to visit this provider again?
If I need to, I'll return
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 14, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Friendly Enough
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
January 11, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 09, 2012
Would you recommend this nursing home to others?
Yes
by Anonymous
November 04, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
November 03, 2011
Did this nursing home answer all of your questions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous
November 01, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 24, 2011
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider's office too cold?
Yes, I was freezing
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 11, 2011
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Map and Directions
3929 Hoover Rd, Grove City, OH 43123