Directory > Providers > Senior Care > Nursing Home > IL > Hillside > Oakridge Convalescent Home Inc > Reviews

Oakridge Convalescent Home Inc

Nearby

Nursing Homes

Windsor Estates Nursing and Rehabilitation

Country Club Hills, IL

Care Centers Inc

Hillside, IL

Oakridge Convalescent Home

Hillside, IL

PARC Home

Bellwood, IL
Get Featured on Wellness.com > Learn More
Oakridge Convalescent Home Inc
Oakridge Convalescent Home Inc
(17 Reviews)
> Get Phone Number & Directions
323 Oakridge Ave Hillside, IL 60162
Add a Review

Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
It was not easy to reach them in an emergency. I had to call several times before I finally reached them. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by Dr. Monroe
January 17, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
September 10, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider have helpful information available online?
No, just a basic listings page
Is this business in a safe neighborhood?
No, I didn't feel safe
by Anonymous
June 24, 2011
They always make an extra effort to be polite and courteous. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I was glad that they were located in a safe neighborhood.
by Rodrick Summers
April 21, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 19, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
April 15, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 03, 2011
Add a Review
Map and Directions
323 Oakridge Ave, Hillside, IL 60162