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Regency Care Center

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Norwalk, IA

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Regency Care Center
Regency Care Center
(14 Reviews)
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815 High Rd, Box 279 Norwalk, IA 50211
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. whos this plumber Randall Menninga & why do all the women claim they dont know when hes working ? Isnt he the washer Maytag repairman ? then why does everyone claim they dont know him , thats odd & not good i seen him flirting with several women & its disgusting to see in a nurseing home
by deb
September 07, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
August 04, 2011
Was this provider's office too cold?
Yes, I was freezing
by Anonymous
June 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's office clean?
It could have used some cleaning
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous
March 10, 2011
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Map and Directions
815 High Rd, Box 279, Norwalk, IA 50211