Saint Francis Nursing Center

Saint Francis Nursing Center
Saint Francis Nursing Center 4 Ridgewood Pkwy Newport News, VA 23602
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I plan on telling everyone I know about how fabulous this nursing home is. Its really a place you can trust. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by Sabina B
February 20, 2012
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They never left me for an extended period of time and I never felt ignored. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Booker Simpson
December 21, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
December 05, 2011
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
November 30, 2011
Does this provider use current and safe equipment?
Yes
by Anonymous
July 26, 2011
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