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Saint Mary's Catholic Home

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Saint Mary's Catholic Home
Saint Mary's Catholic Home
(30 Reviews)
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210 St Mary's Dr Cherry Hill, NJ 08034
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Consumer Feedback

(30 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Probably one of the most difficult things to do is to put someone in a nursing home. This past year my mother entered this facility, and so far I am not impressed, in fact I am so disappointed that the Camden Diocese would allow such incompetence to go on in this home. From the top down it seems that no one takes responsiblity or is able to give a complete and honest answer about my mother's condition. I have come in and found her in urine soaked diapers, and wet clothing. Many times she has her lunch or dinner on her clothes or all over the table. Did someone take the time to feed her? Its a mess and the asst. admininstrator turns a deaf ear and does not want to hear it. Call the state and she will hear it loud and clear. I can only go in every other day, so if you put someone here be prepared to visit quite frequently and at all different times...you will see it all.
by Betty
November 27, 2011
It is difficult to take care of the elderly, but this home does not do a very good job. I have a relative there and I see many things that need to be corrected. The administration will turn a deaf ear if you complain, so it is better to solve the problem yourself with nurses or social workers. I would not consider this a good place to put your loved one. There are better homes, so do your research.
by Susan
August 19, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider listen to your input and concerns?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 15, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
August 10, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 09, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 21, 2011
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
June 14, 2011
The management of this place is inept. The Diocese is well aware of how awful this home is and chooses to do nothing. My father was in here 3 years and our family saw how unprofessional the administrator and Director of Nursing were. This is so sad. People need to speak up and complain to the state about this place.
by Amy M.
May 31, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
April 17, 2011
It is sad that the elderly have to be taken care of by homes that are sub-par. This facility could not care for my loved one or many other patients. The nurses tried their best, but the doctors and administrators only seem to care about the bottom line. I was surprised that a Catholic home would be this unorganized and uncaring to its residents and family members.
There is a serious lack of communication and a serious lack of professionalism. Many family members call the state on a regular basis because the treatment of patients is below basic standards. I have since found out that the home is known to have gone down hill in the last several years due to new management. The worst part is the Diocese of Camden does not care.
by Drexel
October 23, 2010
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Map and Directions
210 St Mary's Dr, Cherry Hill, NJ 08034