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San Pedro Manor

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SAN ANTONIO, TX

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San Pedro Manor
San Pedro Manor
(23 Reviews)
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515 W Ashby Pl San Antonio, TX 78212
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider rush your appointment?
Not too much, but somewhat
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Cuca xxx.xxx.172.239
November 04, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.199.33
May 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.144.182
April 19, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. It was pretty hard to find the building, but I eventually found it.

This automated review does not even begin to explain the complications associated with San Pedro Manor. It;s a rundown dump next to the college. They are better off letting this establishment go to dorm rooms than to allow all the abuse going on in this nursing home. I am an employee, not a nurse thank goodness, but being a nurse means being a primary "CARE" taker, but these employees do not care. I have witnessed deaths such as a beloved Mr. Robert Hicks die because he fell and sprained his ankle but none of the "CARE" takers did anything about it. They didn't even call 911 or EMS to check his wounds, needless to say, he died a week later. San Pedro Manor has also been hit by the Health Department for letting them pass out expired medicine and passing medications to other residents who are not taking that medicine or prescribed to them. This establishment need to be shut down immediately before more lives are ruined.
by San Pedro Manor Employee xxx.xxx.192.17
March 13, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
November 08, 2011
Were you able to relax during your appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
October 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did they follow up with you after your appointment?
Yes.
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
October 07, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider's staff friendly?
Not Really
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
September 18, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
July 31, 2011
Their prices were not fair at all. They were extremely overpriced and I felt ripped off. The restrooms here are not well-stocked. My stall had no toilet paper so I had to use a toilet seat cover. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. The magazines in their waiting room were so boring. It made my time in the waiting room drag. Their staff was friendly enough, but they didn't go out of their way to help me.

This is not a facility I would recommend if your goal is rehabilitation.

by Manuel
July 31, 2011
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Map and Directions
515 W Ashby Pl, San Antonio, TX 78212