joseph leonard, registered nurse

joseph leonard, registered nurse
SouthPointe HealthCare Center 6823 west hayes ave. west allis, WI 53219
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
As an ex-employee (not a fired one) I found that there was very little they did for their residents. They refused to assist some residents who had valid complaints, good workers in deserve of a raise never got one or got shafted when they asked for time off. They are consistently understaffed and are currently (9/23/2011) going through a hiring freeze. They are loosing quality aides and nurses and gaining residents that are in need of more extensive assistance. On the surface Southpointe may look great but underneath there is very little holding it together.
by *&%$#@
September 23, 2011
Would you recommend this nursing home to others?
I Already Have
by Anonymous
September 22, 2011
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 26, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 21, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 10, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
March 01, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this provider to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider treat every client equally?
Sometimes, but not all the time
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
February 28, 2011
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