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The Clairmont Beaumont

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The Clairmont Beaumont
The Clairmont Beaumont
(21 Reviews)
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1020 S 23rd St Beaumont, TX 77707
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They had a couple of interesting magazines, but their selection wasn't very impressive. My mother had a heart attack, laid in room in a comma and they didn't check on her. Poor service and administration. Plenty of staff, just inadequate caring supervision and management. Great place if you don't need their assistance!
by Prwber
January 01, 2012
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 14, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by GRW
September 19, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous
September 18, 2011
Does this provider have helpful information available online?
Yes, but very little
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 14, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
July 12, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
June 28, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
June 12, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 01, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
March 16, 2011
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Map and Directions
1020 S 23rd St, Beaumont, TX 77707