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Victory Lake Nursing Center

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Victory Lake Nursing Center
Victory Lake Nursing Center
(18 Reviews)
419 N Quaker Ln Hyde Park, NY 12538
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Did you feel safe in this provider's care?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you refer this provider to a family or friend?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 19, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 15, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 12, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 31, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 07, 2011
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
April 19, 2011
This place in unbelievable. Theuy did nothing for my father. They also mistreated him like he was in prison. The refused to go into his room to help him use the bathroom and went in his bed and sat for two hours. The whole place stinks like I dont even know what. Also the supervisors were unprofessional when we had made complaints and expressed our concerns. The gave him food that was in there notes he could not eat. They never got him out of bed. The supervisor admitted they screwed up and overlooked his medication and he has heart issues and needs to wear a nitro patch they never gave him in four days of being there. Which also means they did not bathe him properly because it would have been off the next day. But he was stuck for four days with the same patch on. He rang his bell numerous times and the supervisor said it never happened and that he didnt ring the bell because she was at the desk. Well then that doesnt say much as a supervisor for not caring for my father in anyway. This place was very unprofessional and rude and treated my father in a horrible unsanitizing manor. I highly reccomend not going there. This is a place you would even send your dog to.
by nothappy1
January 30, 2011
first off let me tell you that of all the staff are very ghetto it seems as though they pulled them right off the street food is absolutely horrible i would never recommend anyone to put a family memeber in that hole they call a nursing center its like giving a death sentence. you get better treatment at a federal prison. the conditions are filthy have you ever been to the basement when the septic overflows on the floors not to mention in the kitchen and the staff is still preparing food. i do not recommend this place to anyone.
by 85truthteller
March 03, 2010
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Map and Directions
419 N Quaker Ln, Hyde Park, NY 12538