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Carmel Costabile, Director of Marketing

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Carmel Costabile, Director of Marketing
Walton Manor Health Care Center
(21 Reviews)
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19859 Alexander Rd Private/Semi-Private Walton Hills, OH 44146
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous
December 14, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 11, 2011
Was the waiting area spacious?
Yes, extremely spacious
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 25, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
September 19, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 18, 2011
Was the waiting area spacious?
No, it was rather cramped
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
September 02, 2011
Was this provider's office clean?
It was satisfactory
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 25, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 11, 2011
Did this provider rush your appointment?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 02, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 19, 2011
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Map and Directions
19859 Alexander Rd Private/Semi-Private, Walton Hills, OH 44146