They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They had the best parking situation I've ever seen at any salon. I found a spot right away, and it was right next to the entrance. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.