Sharon Burruss, O.D.

Sharon Burruss, O.D.
Clear Vision Family Eye Care 1241 East Walnut Street Carbondale, IL 62901
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 26, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 01, 2011
Does this provider give unbiased advice?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
October 14, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 20, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 19, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
September 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
July 06, 2011
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Fairly Easy
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 29, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 28, 2011
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