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Teri Engelberg, M.D.

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Teri Engelberg, M.D.
(25 Reviews)
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23101 Sherman Place, Suite 501 West Hills, CA 91307
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this neurologist friendly?
Yes
Did they follow up with you after your appointment?
Yes.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.8.158
April 24, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider's office clean?
It was satisfactory
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.16.67
April 11, 2013
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Were the waiting room chairs comfortable at this provider's office?
They were average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by anyonomous xxx.xxx.165.201
January 23, 2013
Were you able to relax during your appointment?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by rick xxx.xxx.109.122
October 18, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. I received no followup. No answers to my ?? I have called their office
twice & have gotten no call backs. Dr. gave RX that had no relief. Call Dr. office for some information & a follow up but did not receive either. I am very disappointed w/ this Dr. & her office and staff. I would not recommend her to anyone. Totally
dissatisfied.
by ray xxx.xxx.225.57
July 20, 2012
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I have called the office twice this week and I am still not able to get answers to my questions. I was to the doctor Feb. 22 and a few days later went to the lab for blood work. They told me they haven't received the results yet but they would call me back. That call was made on March 12. This is all rediculous. What has become of the medical profession???
by Betty Rowe xxx.xxx.156.125
March 15, 2012
Does this provider have helpful information available online?
Yes, but very little
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider listen to your input and concerns?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 26, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
December 13, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the waiting area spacious?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
November 16, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
Yes
by Anonymous
November 15, 2011
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Map and Directions
23101 Sherman Place, Suite 501, West Hills, CA 91307