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Carter Animal Hospital

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Carter Animal Hospital
Carter Animal Hospital
(6 Reviews)
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Winter Haven, FL 33881
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Cathy xxx.xxx.98.33
September 24, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.39.232
September 23, 2013
First of all I think the last anonymous has this place confused with somewhere else. I don't believe there is or has been a Dr. Koch at this vet and nor are they after hours or 24 hour emergency service.
Anyway, my visit here was quite exceptional! My vet used to be at a big fancy clinic and sure it's nice to look at but I could never get the appointment time I needed because they were always so busy! My dog is scared of people so being in a full waiting room at that was hell for me and her! Upon my first call to Carter's I asked for pricing which I thought was much cheaper than my current vet and asked for an appointment time where the waiting area would not be full! They were so accommodating! They had my dogs info faxed to them and had all the paper work already filled out for me so I didn't have to do a thing! On top of that they let me bring my dog right back to the exam room so I didn't have to struggle with her in the waiting area barking at people which is always embarrassing! The doctors assistants were very nice and seemed to know their stuff! Plus they were gentle with my dog since she has anxiety! I think they ended up making friends with her before the visit was over which is amazing! The visit didn't seemed rushed and I felt very well taken care of. My dog needed vaccines and her yearly exam which I ended up paying almost $100 less than at my last vet and they trimmed her nails for free which was a plus! If you're looking for a good place to take your pets, look no further!
by Anonymous xxx.xxx.220.145
April 03, 2013
It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. The staff is always competent in answering all of my questions. They were absolutely amazing and make others in the same field look like beginners. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
March 07, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the kennels and holding areas clean?
Yes, they were spotless
Was this provider's office too loud?
No, it wasn't too loud
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
by Anonymous
May 06, 2011
We went with our dog to Dr. Koch who is a young Doctor who had no idea what was wrong with my dog. I never had such an unexperienced Doctor before specially on a night shift at Animal Clinic who doesn't really know what to do and just pointing of the dog has back pain. Give me a break my dog doesn't pooped right since days and was not a back problem at all. They charged us for a simple visit almost 100 USD. I wasn't even a penny worth it.
by Anonymous
April 14, 2011
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Winter Haven, FL 33881