Claws & Paws Animal Hospital

Claws & Paws Animal Hospital
Claws & Paws Animal Hospital Zephyrhills, FL 33541
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was the waiting area spacious?
Yes
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did this animal hospital use current and safe equipment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by richard stockton xxx.xxx.60.34
December 10, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.73.139
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.12.17
June 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.106.155
May 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.49.50
April 11, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
Did this veterinarian answer all of your questions?
Yes
Was your pet anxious to leave this veterinarian's office?
Sort of, my pet seemed more anxious here than other places we've been
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
February 04, 2012
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot.
by Anonymous
January 24, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Anonymous
January 13, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 10, 2012
The first time I visited this vet was on an emergency basis with one of my ferrets. I went to them in search of a vet in the area that had some clue about ferrets, and would be able to help my girl, as the other vet I used admittedly knew little, and while he was good for check ups, I didnt feel he could handle this situation. They took me right in . My little girl had been sick off and on throughout her lifetime, and had undergone several surgical procedures. Over the previous day and throughout that day she had declined severely. This day her health was dire. By the time we arrived at the office,she was knocking on deaths door. The vet looked at her, and offered to begin life saving procedures, but as I looked at her slipping away, I decided that she had been through enough. I chose to euthanize her. The staff was so gentle and kind, empathetic, supportive, and genuinely understood how difficult this choice was for me. Upon leaving, the vet came out into the waiting area, hugged me, and told me how sorry she was. The next week I received a hand written sympathy card for my loss. After this experience at this vet, I concluded that I would never use another vet again. I just wish I had found them much sooner! All of my remaining animals will now be patients here. THis staff exudes professionalism, but they have kept humanity intact as well. I really can not put into words how wonderful this veterinarian team is.
by Anonymous
October 12, 2011
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