Claws & Paws Animal Hospital

Claws & Paws Animal Hospital
Claws & Paws Animal Hospital Zephyrhills, FL 33541
Add a Review

Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have reasonable prices?
Absolutely!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 18, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 10, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
July 15, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too cold?
No, it was fine
Were the examining rooms clean and free of odor?
Yes
by Anonymous
May 20, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider have reasonable prices?
Yes
by Anonymous
May 12, 2011
It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. I have heard horror stories of people's pets being misdiagnosed by their veterinarians, but that is not something you have to worry about here. I have never had a bad experience and I have complete faith in their care. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I visit infrequently, only about once a year or so, and have not had the same Veterinarian twice. Previous Dr's trusted me to monitor and observe my pets at home during their illness, even administer medicines and fluids, whereas the current staff seems untrusting of lay persons and tends to keep them for days, at considerable costs of course.
by Anonymous
March 09, 2011
Add a Review