Mike Speece, DVM

Mike Speece, DVM
Town & Country Veterinary Clinic 72774 US Hwy 75 Auburn, NE 68305
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. When my pet stayed overnight here I was promised by the staff and the veterinarian that I would be called at a certain time and I was so upset when they didn't call. I never heard a peep and I was a nervous wreck waiting by the phone worrying. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through.
by Anonymous
April 08, 2011
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