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Robert Thompson, Doctor

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Robert Thompson, Doctor
Lakeshore Animal Hospital
(17 Reviews)
> Get Phone Number & Directions
347 Waterloo Geneva Road Waterloo, NY 13165
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.6.76
June 18, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 03, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 29, 2011
Dr. Thomson is one of the most understanding vets around. Good, practical advice. Our cats have all had visits and when end-of-life issues came up we appreciated the care and sensitivity Dr. T showed.

Glad to have him as part of the community!
by Anonymous
October 27, 2011
Dr. Thompson has been our vet for over 5 years. He has seen all of my pets and even now in living in NC when we make our summer trip up we bring the dogs in for vacanations and check ups. The office and exam areas are spotless and there is no pet odor in the air. I have called them from NC to answer questions and they have answered the question or recommend that I get my animal to a local vet. In fact when my lab got hit by a car last year in April I talked to Doctor Thompson to see what he could do after we got a diagnois of a broken pelvis. I was willing to bring my dog back to NY for Doctor Thompsons care. Unfortunately he wasn't able to do the kind of surgery that the dog needed and I found a local hospital with a Doctor that was able to help us out. Unfortunately the dog passed from a blood clot. Now that vet has retired. :( Good Vets are hard to find in NC and that is what I miss most of not living in the area anymore.
by Anonymous
May 02, 2011
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
by Anonymous
April 12, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They never left me for an extended period of time and I never felt ignored. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary.
by Anonymous
April 03, 2011
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Map and Directions
347 Waterloo Geneva Road, Waterloo, NY 13165