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Cardinali Robert L Mt Sinai Animal Hospital

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Cardinali Robert L Mt Sinai Animal Hospital
Cardinali Robert L Mt Sinai Animal Hospital
(61 Reviews)
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Mount Sinai, NY 11766
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Consumer Feedback

(61 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
My pet does have a very serious, ongoing illness, and Dr. Cardinali has been treating her for 3 years. He is the absolute best! He diagnosed a very tricky condition and has even called my home to follow up and see how she is doing. There is no better veterinarian anywhere!
by Sugar xxx.xxx.0.157
December 20, 2013
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. This veterinarian seems to have a pretty basic level of knowledge for simple procedures, but practically none for complicated procedures. I'm not sure I would want to be in their care if my pet had a serious illness. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Karen xxx.xxx.219.217
November 20, 2013
We met Dr. Cardinali almost 30 years ago, and were so impressed by him that we followed him through a couple of veterinary practices. His knowledge, skill, compassion, and bedside manner (toward pets & owners) is extraordinary. Everyone I've referred to him has been as pleased as we are. The staff is wonderful as well. I can't say enough about this veterinary practice!
by Pat Miller xxx.xxx.239.250
November 05, 2013
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Bob xxx.xxx.168.130
July 23, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by judeeee xxx.xxx.185.186
July 09, 2013
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.6.49
June 15, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.126.43
May 28, 2013
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.16.200
May 21, 2013
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Would you recommend this animal hospital to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.171.182
April 24, 2013
They always take the time to listen to me. I know they really care about me and what I have to say. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. I will absolutely be going back. Their office was well organized and clean.
by Ms Mill xxx.xxx.11.186
March 21, 2013
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Mount Sinai, NY 11766