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David Benson, DVM

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David Benson, DVM
West Lake Veterinary Hospital
(22 Reviews)
> Get Phone Number & Directions
3800 West 5400 South Taylorsville, UT 84118
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I've already told my friends and family about the fantastic experience I had there. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting. The entire staff only had great things to say about working there, and it made me want to return all the more. They thoroughly explained the risks and benefits of treatment options. And it was explained in detail with all my questions were answered. I felt sufficiently informed about choosing a treatment plan. Their staff is among the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Dr benson Is awesome and really has the education and experience in this field .. VERY rare! He really does
care about our furry family. Keep up the good work and thank you, Dr Benson & STAFF~!!
by Bekki F xxx.xxx.254.175
May 17, 2014
Dr Benson is an excellent veterinarian. I have had experiences at other veterinary facilities where I felt their work was not up to par but I feel like Dr Benson truly cares so much about my pets. Their staff is very knowledgable and know my pets by name when they see them.
by brittany xxx.xxx.206.42
November 18, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.11.225
October 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.11.5
August 19, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by amy xxx.xxx.209.152
January 08, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.26.23
January 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly?
Extremely Friendly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Michelle xxx.xxx.29.219
October 12, 2012
The new Dr. barely gave me any information at all, like I was putting him out for coming in and asking questions about my dog. I think they had to wake him up! I'm going to have to do my own research to get my questions answered. I feel like my appointment was pointless and I was charged a ridiculous amount for nothing.. Nothing was accomplished, and not only did I feel worse when I left, I took my dog to a different clinic this morning.

Also the building is tucked away, off the main road. I did not feel safe in the parking lot. If your a woman avoid this clinic in the early and late hours of the day. Or better yet avoid this clinic all together. I will NEVER go back!
by JoeJoe xxx.xxx.96.247
August 30, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I'll definitely be going back. I had a very pleasant experience. They are very thoughtful, having sent to our family a card of condolences.
by Randy Charlesworth xxx.xxx.181.128
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.128.18
August 20, 2012
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Map and Directions
3800 West 5400 South, Taylorsville, UT 84118