Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this veterinarian offer emergency after-hour services?
No, there is no way to reach this vet if it is after business hours
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond