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Dr Ben Dow, DVM

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Dr Ben Dow, DVM
Hickory Ridge Animal Clinic
(14 Reviews)
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505 Hickory Ridge Rd Putney Vermont Putney, VT 05346
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I love taking my pet here. I feel confident in their care and my pet really seems to like them. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
March 08, 2012
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They were absolutely amazing and make others in the same field look like beginners.
by Anonymous
December 13, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. This veterinarian was so compassionate when my pet was sick. I can tell that they really cared about my pet's well-being and reassured me that things would be alright. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous
December 09, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Absolutely!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 17, 2011
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Map and Directions
505 Hickory Ridge Rd Putney Vermont, Putney, VT 05346