Family Pet Hospital

Family Pet Hospital
Family Pet Hospital Platteville, WI 53818
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The kennels and holding area for pets were so clean and spotless, I would recommend them for sure if you need to leave your pet for a few days. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised.
by Anonymous
March 12, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot.
by Anonymous
December 29, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
November 03, 2011
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
October 12, 2011
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 30, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 11, 2011
Were the waiting room chairs comfortable at this animal hospital?
Average
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous
April 04, 2011
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