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Crossroads Towne Center Animal Hospital

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Crossroads Towne Center Animal Hospital

Surprise, AZ

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Crossroads Towne Center Animal Hospital
Crossroads Towne Center Animal Hospital
(22 Reviews)
> Get Phone Number & Directions
12751 West Bell Road Suite 3 Surprise, AZ 85374
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.134.137
May 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Roy Ross xxx.xxx.222.90
April 12, 2012
They paid close attention to me and all of my questions were answered. Their staff is friendly and welcoming. They are so warm and professional, and make the whole experience that much better. All my questions were answered,The office was easy enough to find. they were really there when I needed them to help me with my decision to let my cat go....thank you for your kindness and caring.
by anita korbal xxx.xxx.99.125
April 06, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
January 31, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 02, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Anonymous
November 10, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
November 04, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this veterinarian friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
October 19, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 18, 2011
Were the examining rooms clean and free of odor?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the kennels and holding areas clean?
Yes, they were spotless
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
July 09, 2011
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Map and Directions
12751 West Bell Road Suite 3, Surprise, AZ 85374