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Carlos Lopez, Dr.

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Carlos Lopez, Dr.
Brookhurst Animal Hospital
(16 Reviews)
> Get Phone Number & Directions
1301 S Brookhurst st Anaheim, CA 92804
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Was this animal hospital's staff friendly?
No, they were rude
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous
January 28, 2012
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. My pet is so spoiled every time we come here. There is always food and water available and the occasional random toy to play with as well. They are always prepared for my appointment and remember everything about me. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Anonymous
December 17, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. It was easy to get the appointment time that worked for my schedule.
by Anonymous
December 10, 2011
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
October 28, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
September 28, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Anonymous
July 12, 2011
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Map and Directions
1301 S Brookhurst st, Anaheim, CA 92804