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North Torrington Veterinary Hospital

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North Torrington Veterinary Hospital

Torrington, CT
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North Torrington Veterinary Hospital
North Torrington Veterinary Hospital
(44 Reviews)
> Get Phone Number & Directions
493 Winsted Road Torrington, CT 06790
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Are you going to visit this provider again?
Without a doubt!
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by Anonymous
February 06, 2012
This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Anonymous
January 03, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
December 19, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Yes
Were you able to relax during your appointment?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 05, 2011
I have never seen my pets so calm at the veterinarian before. They really seem to have such a gift with animals here. The office was very easy to locate. I didn't have any trouble finding it at all. I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
November 21, 2011
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous
September 16, 2011
Are you going to visit this provider again?
Sure
Did they follow up with you after your appointment?
Yes.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you leave the office feeling satisfied with your visit?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
by Anonymous
September 13, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider rush your appointment?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 13, 2011
They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Anonymous
September 02, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes, they went above and beyond
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 30, 2011
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Map and Directions
493 Winsted Road, Torrington, CT 06790