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BRANDON BRACE INC

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BRANDON BRACE INC
BRANDON BRACE INC
(48 Reviews)
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101 CARVER AVE BRANDON, FL 33510
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Rented a Jazzy Scooter while waiting for Medicare approval for electric wheelchair
by Karen Maynard xxx.xxx.207.80
December 18, 2014
This store has always been such a blessing to help us with things we needed for medical issues. They've always had what we needed and even a few more things we had not thought of were available. We used to go to Bill's Prescription when I was a child, many. many years ago when Brandon was first beginning to form. Thank you for all of your business professional, courteous and helpful ways in helping people when they face the difficult times in life.
by Linda Stewart xxx.xxx.169.87
November 28, 2014
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.254.4
October 17, 2013
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous xxx.xxx.173.203
September 23, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.235.154
September 06, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.25.105
August 22, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.3.255
July 27, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
It was satisfactory
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.143.2
July 25, 2013
They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. The first time I walked into their office, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. They do not keep the restrooms well-stocked here. No paper towels, toilet paper, or even a toilet seat cover! I had nothing to clean up with.
Customer service was deplorable.. They refused to sell a catheter to a paraplegic in desperation. I had purchased them there before without a problem but when I became desperate all of a sudden I needed a prescription. Online you don't need a prescription because it's not an FDA requirement. I've been a para for 30 yrs and needed help to get a job so I had 2 days to take a pee test and the 6" intermediate caths are very difficult to cath and hold a cup while sitting on the toilet.
So with this company you can't expect them to be there when you need them and their prices are ridiculously high anyway. I was just desperate and ddin't want to get urine all over my hand. I wanted a longer foley cath from them
by Melissa Hunt xxx.xxx.76.170
July 24, 2013
Did this provider answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.26.147
May 27, 2013
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Map and Directions
101 CARVER AVE, BRANDON, FL 33510