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SLEEP SOLUTIONS INC

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SLEEP SOLUTIONS INC
SLEEP SOLUTIONS INC
(39 Reviews)
> Get Phone Number & Directions
825 E GOLF RD STE 1144 ARLINGTON HEIGHTS, IL 60005
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They always made sure that I wasn't in any pain. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available.

So, in my words, this is the worst place that I've ever had to deal with, and this is regarding health and not just anything you would pick up from any store. They lie when they say they will mail out your supplies. They lied about the follow-up calls. I had to follow-up with them. I never got any courtesy call back when something couldn't be delivered. I waited for about 2 weeks and then I called. Didn't get an apology or any explanation as to why I didn't receive my delivery. So, with that said I switched to another provider. Use them at your own risk. When it comes to your health, shop around for the #1 places. Don't settle for their crappy attitude that I had to deal with when I called to ask for help. They were short with me from the beginning of the conversation. Got different answers from 3 people that I spoke to about why I didn't get my delivery. They suck!
by disappointed no longer xxx.xxx.233.224
February 20, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.174.255
January 15, 2013
Did this provider answer all of your questions?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.231.82
January 05, 2013
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous xxx.xxx.27.28
November 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.217
September 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.82.112
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.25.155
July 03, 2012
by Anonymous xxx.xxx.82.135
April 11, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
February 08, 2012
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 04, 2012
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Map and Directions
825 E GOLF RD STE 1144, ARLINGTON HEIGHTS, IL 60005