Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you refer this provider to a family or friend?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider listen to your input and concerns?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution