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PROGRESSIVE MOBILITY AND MEDICAL

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PROGRESSIVE MOBILITY AND MEDICAL
PROGRESSIVE MOBILITY AND MEDICAL
(15 Reviews)
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502 WASHINGTON RD WASHINGTON, PA 15301
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Consumer Feedback

(15 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
We got a 300M power chair. We have had several problems with this chair. The problems have not been successfully fixed. The tray was not ordered with the chair and now it has been months and we still have no tray. My sons positioning is not good in this chair. I suggested a RoHo cushion that has a contoured seat. We still have not hear an answer to whether Medicare will pay for this cushion and it's been months. I realize we live in Morgantown WV and Progressive is in Pa but it is not that far away. I have sent pictures as well as messages and it is weeks before I get an answer or visit. I'm VERY disappointed in the service to get this chair comfortable since my son lives in this chair. I did not have nearly the problems getting the reps from Pride to come to our home when we got a Pride Power Chair. I was hoping this chair would be less of a problem than the Pride but the service now is the problem.
by Debby Bicanich xxx.xxx.102.87
April 26, 2014
Does the staff at this retail store always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only customer.
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Absolutely!
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.190.0
April 20, 2014
Rude people...Not recommend.
by Anna Carlotta xxx.xxx.177.72
September 30, 2012
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 17, 2011
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary.
by Anonymous
November 16, 2011
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Map and Directions
502 WASHINGTON RD, WASHINGTON, PA 15301