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Benton Animal Hospital

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Benton Animal Hospital
Benton Animal Hospital
(29 Reviews)
> Get Phone Number & Directions
192 Burt Boulevard Benton, LA 71006
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
by Anonymous
March 09, 2012
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Would you recommend this animal hospital to others?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous
March 06, 2012
They made the extra effort to make sure every question and concern I had was addressed. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
December 12, 2011
Due to a misunderstanding with the front desk personnel, treatment was provided to our pet that was neither asked for nor authorized. In fact, we specifically asked that it not be done. When called, the front desk gave a different story and insisted that the treatment was authorized. The Vetrinarian offered a reasonable solution and was willing to correct the issue. However, when talking to the front desk staff, the information shared was different than received from another source. And, once again, the customer was wrong in their eyes. Our pet was well taken care of regarding the treatment that we did request and authorize, but we won't be taking our pets there again.
by Anonymous
October 18, 2011
This veterinarian was so compassionate when my pet was sick. I can tell that they really cared about my pet's well-being and reassured me that things would be alright. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well.
by Anonymous
October 10, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
August 28, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have helpful information available online?
Yes, but very little
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
May 17, 2011
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff. I am going to refer everyone I know here. I absolutely love this place. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home.
by Anonymous
March 18, 2011
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Map and Directions
192 Burt Boulevard, Benton, LA 71006