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Norwood Veterinary Clinic

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Norwood Veterinary Clinic

Norwood Young America, MN

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Norwood Veterinary Clinic
Norwood Veterinary Clinic
(38 Reviews)
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315 Merger Street Norwood Young America, MN 55368
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
February 03, 2012
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
January 30, 2012
Did you feel safe in this provider's care?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous
November 28, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 30, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous
September 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Sometimes, but not always
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 15, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
September 01, 2011
I am going to refer everyone I know here. I absolutely love this place. I have heard horror stories of people's pets being misdiagnosed by their veterinarians, but that is not something you have to worry about here. I have never had a bad experience and I have complete faith in their care. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
August 25, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Friendly Enough
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian answer all of your questions?
Yes
by Anonymous
August 12, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 09, 2011
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Map and Directions
315 Merger Street, Norwood Young America, MN 55368