Chesapeake Veterinary Referral Center

Chesapeake Veterinary Referral Center
Chesapeake Veterinary Referral Center 1209 Cromwell Bridge Road Towson, MD 21286
Add a Review

Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
very pleased at the time that my dog became a patient.
by s. martin xxx.xxx.41.58
July 14, 2023
Dr. Renaldo, an oncological vet, was fantastic. Here's what we wrote to him:
Thank you and bless you! Your report is amazingly comprehensive, you listened carefully, took excellent notes, replied affirmatively to all our many questions, and exhibited the highest level of both expertise and “bed manners.” While not inexpensive, your services were more than worth the cost, as the test results and your responsiveness have given us a way forward. We were also delighted with Jennifer, one of your vet techs, and with both Robbie and Kiley at the desk.
In conclusion, we were thrilled with our experience at CVRC in Annapolis.
by Pogee xxx.xxx.100.216
January 11, 2020
Does this provider promptly return your phone calls?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous xxx.xxx.5.3
December 10, 2013
I phoned at the reference of my trusted vet. The people on the phone were unprofessional and down right rude when speaking to me. I expected compassion and concern but got neither. Am taking my pet elsewhere. Not convinced they care about animals as much as money. Scheduled me for a visit with a surgeon BEFORE an ultrasound to specify the problem and wanted to keep poor kitty all day when all he needed was ultrasound. Kitty may need surgery but needed ultrasound first. I was sent to 3 different doctors even though kitty had been to ER and regular doc in past 5 days. Money seems to be the driving force. After all of THEIR visits to Their specialists...will I have any money left for the surgery to help the cat?! I have 6 cats and two dogs who I take care of and have never been treated like this.. When I told them, I changed my mind and was going elsewhere...I was hung up on. Do you really believe they care about my cat or my money! Be an Informed pet owner before you go here. I too was shocked considering all of the recommendations.
by pa patient xxx.xxx.35.119
August 13, 2013
Was this veterinarian friendly?
Extremely Friendly
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.53.92
March 13, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by deb xxx.xxx.32.5
January 14, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by judy xxx.xxx.115.11
January 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jim Castiglionetongorb xxx.xxx.84.50
September 06, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 03, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
November 25, 2011
Add a Review