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All Cats Veterinary Clinic

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All Cats Veterinary Clinic
All Cats Veterinary Clinic
(3 Reviews)
> Get Phone Number & Directions
9119 Stella Link Road Suite B Houston, TX 77025
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
1 star average for Recommended
I took my cat there to get his annual shots. I was told that Dr Rigoni was out of town (despite the appointment that I'd set up weeks ago) and that she was on her way back via plane. No one attempted to contact me earlier in the morning to allow me the option to reschedule. I was told that they could take the cat as a drop off, that he would be provided food, water and a litter box during the day, and that I could pick him up during the 3:30 pickup time. I was assured he would be taken care of.

When I returned at 3:30, it was obvious by my cat's condition that he had not been removed from the carrier all day except to give him the shots. He was not provided with food or water, and was matted in his own feces. No animal deserves that treatment. Combine with the fact that the vet tech is very aggressive with the animals, and I see no value in returning. If I treated my animal the way that her and her staff did, I would be brought up on charges. Maybe they should be.
by Anonymous
October 18, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this animal hospital use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 20, 2011
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 28, 2011
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Map and Directions
9119 Stella Link Road Suite B, Houston, TX 77025