Veterinary Associates of North Branford

Veterinary Associates of North Branford
Veterinary Associates of North Branford 2364 Foxon Road North Branford, CT 06471
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
July 14, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
July 09, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 30, 2011
Would you recommend this provider to others?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
May 27, 2011
Does this provider give unbiased advice?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 09, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always make sure to return my phone call as soon as possible. They've never left me waiting. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Anonymous
May 05, 2011
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They have a very good professional reputation. I know that I'm under the care of an expert. They put in the extra effort to make me feel valued and important.
I have never had a vet call my house to make sure that not only to check how my Rottie was doing, but also to make sure that I fully understood what my options were and what was going on with my dog.
I will only use this vet for my dogs, one of the best around!!!
by Anonymous
April 06, 2011
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Yes
by Anonymous
March 09, 2011
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