Balcones Animal Hospital Inc

Balcones Animal Hospital Inc
Balcones Animal Hospital Inc 6909 McNeil Drive Austin, TX 78729
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I was looking for a reasonable but good vet, one who appreciates my philosophy that pets are animals not humans. The staff only does what is necessary for good health and at a reasonable price. The boarding services were outstanding and reasonable as well.
by Barbara xxx.xxx.205.225
May 09, 2016
My experience with this clinic have been super good for 32 years!! Now that they have grown it would be nice if there was a contingency plan for the "established patients" to continue to see the doctor in a timely fashion. Maybe the practice should close to new patients so the old ones can continue to be patients. I don't think all the established patients should have to change clinics and all the new patients get all the appointments. We need to discuss this seriously.
by Sam xxx.xxx.87.12
June 26, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.140.18
August 01, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did the staff keep the temperature in the waiting room pleasant?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.37.56
May 10, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer flexible appointment times?
Yes
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.30.42
March 06, 2013
Does this provider have helpful information available online?
Yes, but its hard to find
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.69.143
October 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.97.36
May 17, 2012
Did this provider rush your appointment?
No
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous
June 28, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous
May 21, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 05, 2011
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