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Centralia Veterinary Clinic

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Centralia Veterinary Clinic

Centralia, MO

Centralia Veterinary Clinic

Centralia, MO
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Centralia Veterinary Clinic
Centralia Veterinary Clinic
(7 Reviews)
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1021 East Highway 22 Centralia, MO 65240
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.144.63
July 10, 2014
DON'T RELY ON THEM!!! We used them for years and loved them. Then we had our pregnant dog go into labor and they knew it was going to be that week and they did not have time to do the c-section. We ended up having to go elsewhere. Year and a half later we called them about two weeks before she is due to go into labor and they gave us the emergency number and said they will take care of her and we can do payments. We got home at 6 pm and noticed she went into labor during the day and called and the vet on the emergency number told us to go elsewhere and she did not care since we were rude the first time!!! Yeah we were not happy but were not horrible about it!!!! We ended up going to Mexico Animal Hospital and will from now on. They are by far a lot better of a vet. We called her and she came from Columbia to Mexico as soon as we called her and was able to save the puppy!!
by Casey xxx.xxx.255.160
May 27, 2014
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did the veterinarian allow you to stay with your pet at all times?
For part of the time
by Petsr4ever xxx.xxx.216.242
June 22, 2013
Would you recommend this animal hospital to others?
No
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.208.67
May 28, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was the waiting area spacious?
Yes
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Anonymous
January 09, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 30, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
March 25, 2011
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Map and Directions
1021 East Highway 22, Centralia, MO 65240