East Kentucky Animal Clinic

East Kentucky Animal Clinic
East Kentucky Animal Clinic 508 USHighway 119 North Pikeville, KY 41501
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.93.148
April 29, 2013
Did this veterinarian answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous xxx.xxx.59.204
April 24, 2013
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider give unbiased advice?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.192.125
March 29, 2013
Are you going to visit this provider again?
Sure
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Marlene xxx.xxx.235.75
March 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Not really
by Anonymous xxx.xxx.190.101
February 20, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider have reasonable prices?
Absolutely!
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Tonda xxx.xxx.31.90
December 31, 2012
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by clynn xxx.xxx.31.152
December 23, 2012
Would you recommend this animal hospital to others?
Yes
Are you going to visit this provider again?
Sure
Did you feel safe in this provider's care?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by DeDe xxx.xxx.223.147
November 19, 2012
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was the waiting area spacious?
Yes
Did this animal hospital use current and safe equipment?
Yes
Did this provider listen to your input and concerns?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
No, they would call sporadically but I never felt fully informed
by Anonymous xxx.xxx.38.59
November 09, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.33.122
November 05, 2012
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