Cornerstone Animal Hospital - Mark Brannan DVM

Cornerstone Animal Hospital - Mark Brannan DVM
Cornerstone Animal Hospital - Mark Brannan DVM 1110 Highway 70 East Dickson, TN 37055
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. This veterinarian was so compassionate when my pet was sick. I can tell that they really cared about my pet's well-being and reassured me that things would be alright. It was easy to get the appointment time that worked for my schedule. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary.
by Anonymous
August 15, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
They say they do but I've never received one
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 15, 2011
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
July 19, 2011
I was confident that they were using the latest treatment methods. They were so kind and attentive to me. They always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They went out of their way to make my pet comfortable with them before starting any procedure. They were able to answer all of my questions. I left feeling very informed about pet care.
by Anonymous
July 06, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 18, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 15, 2011
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