Hopewell Veterinary Group Inc

Hopewell Veterinary Group Inc
Hopewell Veterinary Group Inc 230 Hopewell Pennington Hopewell, NJ 08525
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.190.16
July 17, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.164.3
July 16, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this animal hospital?
Average
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.19.245
July 12, 2013
I brought my cat in last month sick, lethargic, not eating etc. They gave him a quick physical and took some blood. Called me the next day to say his kidneys were failing. They offered to " put him down" the next day.

I took him to Pennington for a second opinion. They saw high kidney levels also. Kept him for a few days, did more tests and concluded he had been injured..not kidney failure. He is now fine.
i am not writing to bad mouth Hopewell vet. They have been in business for forty years, so they must be doing something right. But if you have a very sick animal....get a second opinion.
by Jack xxx.xxx.191.83
July 09, 2013
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.80.212
June 26, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you by name?
Sometimes, but not always
by Barb White xxx.xxx.187.25
February 28, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by MJ xxx.xxx.191.160
November 26, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.45.33
November 17, 2012
Was the waiting area spacious?
Yes
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.87.152
November 08, 2012
Were you able to relax during your appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous xxx.xxx.117.173
November 07, 2012
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