They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I worked out at the Primm and Proper and was amazed by the knowledge and staff. In 3 month I cut my body fat from 31% to under 15%. I would tell anyone if you want real results , go in and talk with Jeff or any of the staff there.